We offer free same-day local delivery!

Delivery Info

We delivery locally, across London and nationwide across the United Kingdom. On occasion we also delivery to the EU and internationally. If you need our assistance regarding an order or the answer to your question isn't here, please contact us.

Delivery Options

In-person collection of orders is available everyday 12-8pm.

We always aim to have your order packed and ready within the hour. If you would prefer to indicate a time for collection please do so at checkout. We are currently operating a one-in/one-out policy so please bear with us if there is a queue on arrival.

We offer a same-day cycle courier service for orders placed before 4pm and within a 3-mile radius of our store on Broadway Market. Orders of £50 and over qualify for free delivery. Any order under that amount is subject to a £5-£10 delivery charge (depending on the postcode).

Postcodes in our local delivery area:
E1 E1W E2 E3 E5 E77 E8 E9 E98 EC1 EC1A EC1M EC1R EC1V EC1Y EC2 EC2A EC2M EC2N EC2R EC2V EC2Y EC3 EC3A EC3M EC3N EC3 EC3R EC3V EC4M EC4N EC4R N1 N16 N1P N5.

We’ll call to confirm someone will be in, so please keep your phone on and within ear shot. If delivery isn’t fulfilled the first time around a charge may be incurred for a second attempt. Delivery for same-day orders are between 4:30 and 7pm everyday.

Deliveries to suburbs in London that are beyond our local delivery area are charged at a flat fee of £10 and are delivered by a third-party courier or delivery company (generally Parcel Force or DPD). You will be sent a tracking number via email once your order is on the way.

Orders within London over £150 receive free delivery.

We offer next-day delivery on such orders, but they must be placed before 1pm. We always strive to fulfil next-day delivery requests, but cannot guarantee them when working with third-party delivery providers, who sometimes have scheduling challenges we can't predict or control.

Please note orders placed on Saturday and Sunday are not available for next-day delivery. These orders are packed/sent the next working day.

Deliveries to the rest of the UK are subject to a flat fee of £10 and are delivered by a third-party courier or delivery company (generally Parcel Force or DPD). You will be sent a tracking number via email once your order is on the way.

Nationwide orders over £150 receive free delivery.

We offer next-day delivery on such orders, but they must be placed before 1pm. We always strive to fulfil next-day delivery requests, but cannot guarantee them when working with third-party delivery providers, who sometimes have scheduling challenges we can't predict or control.

Please note orders placed on Saturday and Sunday are not available for next-day delivery. These orders are packed/sent the next working day.

Please contact us directly to discuss options for delivering internationally.

Deliveries to the EU are possible, but costs appear to vary and are often changing from week to week. Please contact us directly to discuss the options available.

Packaging & Other Info

We hate breakages, so no stock is sent in its original packaging.

All orders sent via our postal courier are shipped in double-walled cardboard boxes, with strong moulded pulp inners designed specifically to protect during transport. All of our packaging materials can be recycled, including boxes, pulp inners, biodegradable bubble wrap and paper tape.

Local deliveries placed before 4pm and within a 3 mile radius of our store on Broadway Market will be packed and sent the same day. Please see our Delivery Info section for more details.

Our cut-off for next day delivery nationwide is 1pm Monday to Friday. We always endeavour to fulfil that promise but cannot offer a guarantee due to the nature of using our third-party company Parcel Force / DPD. Orders placed Saturday and Sunday will be packed and sent the following Monday. Delivery to Northern Ireland and Scottish Highlands is approximately two days.

All orders are subject to stock availability. If an item is out of stock we will contact you to discuss suitable alternatives.

Once your items have shipped we will send a tracking or consignment number via email or text message.

As long as we have received any changes before the item is shipped (ideally before our cut-off of 1pm on weekdays) we can make amendments to the shipping info. Once the item has shipped we have no way of recalling or changing the shipping destination.

If you need to do this, contact us as soon as possible.

As long as we have received any changes before the item is shipped (ideally before our cut-off of 1pm on weekdays) we can make amendments to the shipping info. Once the item has shipped we have no way of recalling or changing the shipping destination.

If you need to do this, contact us as soon as possible.

Covid-19 & Deliveries

In the interest of safety during the pandemic — for you and our delivery team — we will deliver your package to your doorstep and remain 2 meters away at all times. We will simply ask for confirmation of the name of the person who placed the order in order to complete the delivery. All of our team members are briefed on the importance of wearing a mask at all times.

Our shipping and delivery options may be slightly different right now as a result of the Covid-19 Lockdown. Please see below for more information.

For local deliveries within a 3 mile radius of the store we use our own courier team. However during busy periods we sometimes outsource to a third-party company. For nationwide and International orders we work with Parcel Force & DPD.